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同程旅行(00780.HK)MSCI ESG評級升至AAA最高評級

2025年8月25日,國際權威指數公司MSCI(Morgan Stanley Capital International,摩根士丹利資本國際公司)公佈了同程旅行最新的ESG(Environmental,Social and Governance,即環境、社會和公司治理)評級結果。基於在ESG方面的優異表現,同程旅行ESG評級升至AAA,這也是MSCI ESG的最高評級,位列全球top 5%。

作爲國內大衆旅遊市場的領軍型企業,同程旅行持續將ESG實踐融入公司業務運營與文化中,以期實現長期可持續發展。秉持"以人爲本"的經營理念,同程旅行視人才爲業務發展中最寶貴的資源,致力於打造多元、平等與包容的職場環境,確保員工在公平、和諧、被尊重的氛圍中工作和實現自我發展,努力推進員工與公司共生共贏的理念與目標。同程旅行亦通過整合產業鏈資源,與優質的旅遊服務供應商建立深度合作關係,不斷推出創新產品和服務,以更好地服務用戶,提升用戶體驗。

2025年以來,生成式AI技術對於旅遊行業的供需兩端產生了深刻影響。同程旅行以AI爲抓手,不斷強化供應鏈賦能和用戶體驗提升。2025年3月,同程旅行旗下的旅智科技宣佈旅智雲全面接入DeepSeek、阿里通義千問等AI大模型,成爲酒店管理系統領域首個深度整合通用人工智能技術的標杆案例。根據旅智科技內測數據顯示,接入AI大模型後,包括訂單查詢、前臺排房、退房等運營流程綜合提效50%。

此外,在面向用戶側的AI產品方面,同程旅行也加快了迭代更新的步伐。繼2024年打造在線旅遊行業首個完成雙重備案的大模型——"程心AI"後,2025年3月,同程旅行將"程心AI"與DeepSeek進行技術融合,併發布"程心AI"升級版——DeepTrip。升級後的"程心AI",可以幫助用戶更順暢地完成從行程計劃到產品預訂的全流程,實現從"AI推薦"到"AI決策執行+預訂執行"的閉環。今年二季度,DeepTrip的活躍度環比大幅提升,並實現從行程規劃到預訂轉化的規模化。

對上市公司而言,更高的ESG評級是上市公司穩健經營、規範治理的價值體現。近年來,同程旅行在ESG管理水平和長期投資價值等方面,得到了全球資本市場的充分肯定。2025年5月,同程旅行憑藉在ESG領域的優秀表現,連續3年入選標普全球《可持續發展年鑑(中國版)》,也是唯一入選的中國OTA企業,並獲得"行業最佳進步企業"獎項。

同程旅行相關負責人表示,未來,同程旅行將繼續秉持"客戶第一—爲用戶創造價值"的價值觀,全力提升運營效率,與合作夥伴建立更加緊密的合作關係,與員工齊心協力,共同成長,持續踐行可持續發展理念。

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